Privacy Policy


Shop Felicity is committed to protecting the privacy of its online Clients in providing a secure Online Shop for electronic commerce transactions. 

When ordering products from THE COLLECTIVE’s Online Shop, You will be asked to provide personal information including your name, delivery address, telephone number, product selections as well as payment card details. All the Personal Information provided by you will be used to process your orders and is collected with your knowledge and express authorization upon opening an Online Shop account. Consequently, some of this information will be shared with our partners, and in particular shipping and payment gateway vendors. 
Information provided at the time of making an order will be used to process the order including payment and delivery. If you have activated the consent box, you will also receive information on our products and promotions we feel may be of interest to you. 

Your Personal information may also be used for marketing research relating to Shop Felicity. It will not be used for any unsolicited communication to users unless so authorized by them. Shop Felicity will use its best endeavours to ensure that such data is kept secure at all times. Unless required to do so by law, Shop Felicity will not otherwise share, sell or distribute any of the Personal information you provide to us without your consent in writing and upon request.

Shop Felicity, from time to time, may collect information about your usage of our website related with Shop Felicity preferences. We will use and analyze the collected information to administer, support, improve and develop our business to provide you with the best service and this information may be shared with our partner suppliers for analytical purposes only. 

We use cookies to help keep track of your current shopping session and shopping basket content.

Any further doubt, query or suggestions relating to any services provided through the Website should be e-mailed to

We trust our privacy policy demonstrates our commitment to protecting your privacy.

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. These cookies enable you to browse the website and use our features such as shopping baskets and wish lists. We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience. When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you. These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. 

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. 

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Shop Felicity.